Privacy Policy

Introduction

At BayEdge Hacienda Heights Deck Builder, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our website or services.

By using our website or services, you agree to the collection and use of information as described in this policy. We will not use or share your information with anyone except as described in this privacy policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property information and project details
• Payment information when you hire us for services
• Communication preferences
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages you view. This helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates for deck building services
• Communicate with you about your project
• Schedule appointments and service visits
• Process payments and manage contracts
• Send you updates about your project
• Improve our website and services
• Respond to your questions and requests
• Send you promotional materials if you opt in (you can opt out at any time)

We will never sell your personal information to third parties for marketing purposes.

Information Sharing

We may share your information with:

• Service providers who help us operate our business (such as payment processors, scheduling tools, or email services)
• Contractors or suppliers involved in your project
• Government authorities when required by law or to protect our rights
• Professional advisors such as lawyers and accountants

All third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes physical, electronic, and administrative safeguards.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for keeping your account information and passwords confidential. Please notify us immediately if you believe your information has been compromised.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may use analytics services like Google Analytics to understand website traffic and user behavior. These services may collect information about your use of our website and other websites.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information if it is inaccurate
• Request deletion of your information (with some exceptions)
• Opt out of marketing communications at any time
• Request a copy of your information

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information.

We do not sell your personal information. To exercise your CCPA rights, please contact us using the information below.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: